On a recent visit to our offices in Wakefield, I rang the “Bucket Filler” bell that hangs in our lunch area. I rang it as loudly as I could, hoping someone would ask me why. At first, I was disappointed that no one came by my office or stopped me as I walked by afterward, curious about what prompted the disturbance. Then I realized that perhaps no one asked because hearing the bell isn’t all that unusual anymore.
A year ago, we introduced the bell to the team as part of an exercise surrounding a book entitled “How Full is Your Bucket” by Tom Rath. Our focus was to reinforce the really positive things that our staff does for each other, whether they be work or non-work related. The reality is we can easily get so caught up in our own day to day tasks that we forget to notice the world around us. If we actually made a conscious effort to pick our heads up and look, we may see someone in need – of assistance, a piece of information, a word or several of encouragement, or simply a shoulder to lean on. While I do certainly appreciate the focus each of our employees applies to their daily work, we want to foster an environment where it’s also encouraged to take a few minutes away from the task list to support our peers. Work is what we do, not who we are.
My teenage daughter has a phrase she likes to use – “Thank you for acknowledging me”. As the youngest child, our daughter has learned to communicate in the moment, even if that moment is already being occupied with another conversation. No matter how hard we try to teach her not to interrupt, she is often so focused on what’s going on in her life that she’ll bound into the room and begin expressing her happiness/frustration/disappointment/elation. My wife and I have quietly learned to tune her out a bit until we’ve come to a stopping point in the existing dialogue. When we do tune her out a little, she senses it. So, when we drift back in and say something like “That’s nice honey”, she will deliver her pet phrase “Thank you for acknowledging me”. It’s a great reminder to me that no matter what my wife and I were discussing, our teenage daughter is actually engaged. With us. Her parents. Cool!!
Back in Wakefield, I’m actually quite pleased that no one flinched when the bell rang. I suppose that means we are making progress. It’s the type of progress that is hard to gauge over a short few weeks but can get recognized only over a longer time period. Our progress as a business isn’t just about results. It’s also about enjoying the process with the people you work with.
To be fair, it takes a substantial amount of head down focus to achieve the progress we have achieved. We are growing as a business! We are adding new staff to the team! We are building new products and steadily bringing those products to market! We are engaging our customers more and more, and they, in turn, are giving us more and more feedback! That hasn’t just happened – it’s a by-product of the work.
But we have embraced the notion of “filling each other’s buckets” as well! My hope is that this attitude steadily transcends the folks in the office and extends to our customers and our communities. When I watch the news and see turmoil and tragedy, I’m reminded of how fragile life can be. As we continue to improve and grow our business, I will be more proud if we can also accelerate our ability to keep our heads up enough to fill someone’s bucket; to make it a daily habit. It can be contagious and addictive. It’s nice to be acknowledged!
We are excited to announce that on March 23, 2018, Fox Chase Cancer Center & Jeanes Hospital, part of the Temple University Health System has expanded their relationship with the Picis Team! Fox Chase Cancer Center & Jeanes Hospital in Philadelphia, PA and has recently upgraded from version 8.3 to 8.6 MR3. A major benefit of this transition is the replacement of Excel-based clinical printouts by Picis’ Forms Builder, which is easily configurable, and prints directly from the workstation – a printing server is no longer needed. In addition, in this version the clinical configurations are stored in the database, not at each user’s workstation, so they are much easier to manage. With the suite of products being utilized, comprised of OR Manager, Anesthesia Manager, SmarTrack and PACU we are confident the upgrade will continue to be a great asset for Fox Chase Cancer Center & Jeanes Hospital.
About Fox Chase Cancer Center:
The Hospital of Fox Chase Cancer Center and its affiliates (collectively “Fox Chase Cancer Center”), a member of the Temple University Health System, is one of the leading cancer research and treatment centers in the United States. Founded in 1904 in Philadelphia as one of the nation’s first cancer hospitals, Fox Chase was also among the first institutions to be designated a National Cancer Institute Comprehensive Cancer Center in 1974. Fox Chase researchers have won the highest awards in their fields, including two Nobel Prizes. Fox Chase physicians are also routinely recognized in national rankings, and the Center’s nursing program has received the Magnet recognition for excellence four consecutive times. Today, Fox Chase conducts a broad array of nationally competitive basic, translational, and clinical research, with special programs in cancer prevention, detection, survivorship, and community outreach.
About Jeanes Hospital:
Jeanes Hospital is a regional healthcare provider, offering advanced services in open heart surgery, cardiac catheterization, neurosurgery, orthopedics, and laparoscopic weight-loss surgery. They are also a certified Primary Stroke Center. These advanced services and many more are available close to your home in Northeast Philadelphia, eastern Montgomery County, and lower Bucks County.
Filter Surgeons/Anesthesiologists by Facility when Booking
A new system flag causes the booking window to list only the surgeons and anesthesiologists authorized for the current facility during the booking process. Another system flag can be set to perform checks when the facility is changed and indicate if assigned surgeons and anesthesiologists do not have permission for the newly selected facility.
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SP & MRs:
Next releases coming for service packs and minor releases:
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Leverage your investment in your healthcare solutions by optimizing staff knowledge and skill
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A HealthCheck is an onsite visit for current Picis clients to review your utilization and build of the Picis software and current perioperative processes, at NO COST to your hospital.
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Fun Fact! Harris has employees across the globe in 178 locations remotely and in offices!
“Scheduling in OR Manager” Webinar Series
Part II: Case Averaging, Conflict Checking and Cancellations
Wednesday, April 18th at 10 am PST / 1 pm EST
The VA team is headed to Dallas, TX on April 26th for the Dallas VA Vendor Conference. Contact Jeanine (firstname.lastname@example.org) to learn more!