Winter Haven Hospital Case Study
Winter Haven Hospital Selects Specialty ED EMR System to Help Drive Patient Satisfaction Levels in the Community
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In early 2006 the Winter Haven Hospital ED used a paper-based emergency department system, and manual data collection was inadequate to effectively handle the growing number of patient visits and patient dispositions coming through the department. This resulted in unacceptable patient wait times as well as a lack of information provided by ED employees to patients and their families. The left-without-being-seen (LWBS) rate had increased... Download case study |