Emergency departments across the country struggle with fewer resources and continual increases in demand for services. Recent Press Ganey research reports that, while patient satisfaction in the ED has taken a slight downward turn, the overall trend of improvement over the last few years is encouraging and indicates that many providers are tackling these growing challenges. The organizations focused on improving patient satisfaction are rewarded with improved quality, enhanced reputations, and positive bottom-line results.

Download the free e-brief, Patient Perspectives on Emergency Care, to read more about Press Ganey’s research findings and to learn how utilizing an emergency department information system (EDIS) can help drive improved patient satisfaction in the emergency department.

This e-brief is brought to you by Picis, a leading global provider of high-acuity care information systems, focused on the emergency department, surgery and critical care—areas where patients are the most vulnerable and hospital costs/revenues are concentrated.